VisaHQ.co.uk Limited ("VisaHQ", "us" or "we"), owns and provides the website at www.visahq.co.uk ("Website") on the terms and conditions ("Terms") set out below. Please read this page and any pages it links to carefully and do not proceed unless you understand and accept the terms. Using the Website indicates that you, our customer ("you") accept these terms for lawful purposes only and in a manner which is consistent with any and all applicable law and regulation in the country in which you access this site. If you do not accept these terms, do not use the Website.


1. Other Applicable Terms
1.1 Our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us also apply to your use of the Website. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
1.2 If you apply for a visa through the Website the application will be in accordance with our Terms of Service for tourist visas or business visas depending on the type of visa applied for.
1.3 We may revise these terms of use at any time by amending this page.
1.4 Please check this page from time to time to take notice of any changes we made, as they are binding on you if you use the Website.

2. The Website
2.1 The Website is owned and operated by VisaHQ.co.uk Limited a limited company incorporated under the Companies Acts in England (Registered Number 07040485) and having its Registered Office at 24 Tufton Street, London, SW1P 3RB.
2.2 All communications regarding this Website should be by email to info@visahq.co.uk or by post to 24 Tufton Street, London, SW1P 3RB.

3. Use of the Website
3.1 Users of the Website may access information relating to the visa requirements for international travel. Such information is only intended for general guidance and changes frequently.
3.2 While VisaHQ endeavours to ensure that the information on the Website is correct, VisaHQ does not warrant the accuracy and completeness of the information on the Website. VisaHQ may make changes to the information on the Website at any time without notice. The information on the Website may be out of date, and VisaHQ makes no commitment to update such material.
3.3 The material on the Website is provided ‘as is’, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, VisaHQ provides you with the Website on the basis that VisaHQ excludes all representations, warranties, conditions and other terms which, but for this legal notice, might have effect in relation to the Website.
3.4 Save for death and personal injury caused by negligence, VisaHQ shall have no liability of any kind to you in respect of or in relation to the Website or your use of the Website.

4. Services Access
4.1 Whilst the Website is normally available 24 hours a day, VisaHQ shall not be liable if for any reason the Website is unavailable at any time or for any period.
4.2 The Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations.

5. Your Account and Password
5.1 If you open an account and are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
5.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
5.3 If you know or suspect that anyone other than you knows your user identification code or password, you should notify us as soon as possible.

6. Disclaimer
6.1 Your use of this Website and the materials contained in it are done so entirely at your own risk. VisaHQ does not accept any liability for losses or damages, whether direct or indirect, that you may suffer as a result of your use of this Website or your reliance upon the contents of this Website.
6.2 VisaHQ reserves the right to update and make changes to this Website, including these website conditions, at any time without notice. Your continued use of the Website after the date of such changes constitutes your acceptance of and agreement to such changes.
6.3 These terms of use and any dispute arising out of the Website is governed by English law and shall be subject to the exclusive jurisdiction of the English Courts.

7. Intellectual Property Rights
7.1 The copyright and other intellectual property rights in the contents of the Website and the trade mark ‘VisaHQ’ are owned by VisaHQ or its licensors and protected by law.
7.2 You may download, store and use information contained in or pages from this Website for your own personal use and research or that of your business. You may not republish, retransmit, redistribute or otherwise make such information or pages available to any other party or available on any website, on-line service or bulletin board of your own or of any other party or make the same available in hard copy or on any other media without our prior written consent.
7.3 Except as provided above, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
7.4 Any rights not expressly granted in these terms are reserved.

8. Limitation of liability
8.1 VisaHQ does not guarantee that access to this website will be uninterrupted, that this website will be free from viruses or that this website cannot be tampered with by third parties. 
8.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
8.3 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

9. Linking Policy
9.1 This Website may include links to other websites which may be of interest to you. VisaHQ does not endorse or approve and has no responsibility for the content of any website to which this Website links.
9.2 No authority is given (implied or expressly) by VisaHQ to link to any of the content that appears on the Website or to use a representation of any of the business names or logos, trade marks, brand names contained on this Website.
9.3 You acknowledge that VisaHQ is not responsible for the availability or content of any third party websites you may access through this Website.

10. Cookies
10.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
10.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
10.3 We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
10.4 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
10.5 You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
10.6 Except for essential cookies, all cookies will expire after three months.

11. Sharing and uploading content to the VisaHQ.co.uk website or Social Media
11.1 By sharing and uploading Content to our website or by Social Media, you grant VisaHQ free of charge, permission to use that Content in any way it wants (including modifying it and adapting it for operational and editorial reasons).
11.2 You grant VisaHQ an irrevocable, non-exclusive, royalty free, perpetual and worldwide licence to use, reproduce and make available to anyone we choose your Content in any medium and to publish such reproductions in publications including but not limited to newsletters, leaflets, exhibition-related materials, event advertising, internal management systems, on the VisaHQ Website and on other website to which VisaHQ contributes material where the items are made available on a non-commercial basis and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in our Privacy Policy.
11.3 When you submit Content, you are also waiving your right to be identified as the author of the Content and waiving your right to object to derogatory treatment of the Content by VisaHQ.
11.4 When you submit Content, you are confirming that your material is your own original work and that you are fully entitled to grant to VisaHQ non-exclusive rights to use it. You should not violate, plagiarise, or infringe the rights of any third parties including copyright, trade mark, trade secrets, privacy, and publicity, personal or proprietary rights.
11.5 Please do not submit Content that features people that have not expressly agreed in writing to have their image made available to the APS on these terms and where Content features children under 16 years of age please also secure the written consent of their parent or guardian.
11.6 You agree that any Content that you provide is in no way defamatory, illegal or offensive. The VisaHQ reserves the right to remove reject Content that it deems unsuitable. This will include Content that is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented, politically motivated, racially offensive, sexist, homophobic, biphobic, transphobic or otherwise objectionable to or inconsistent with the APS or its values.
11.7 VisaHQ reserves the right to use none, part or all of the Content that you submit and may delete any contribution published onto its website or Social Media at any time.
11.8 If you do not want to grant to VisaHQ the above rights or cannot provide the warranties set out above, please do not upload your Content.

12. No waiver
No failure by VisaHQ to exercise or enforce any of its rights under these Terms of Use will be deemed to be a waiver of such rights or a bar to their exercise or enforcement in the future.

13. Data protection
At VisaHQ, we collect and use personal data only as it might be needed for us to submit your visa application/providing regular updates to contacts who have opted-in to receiving regular updates/notifying you of important alerts, except for such purposes, will not provide that information to any third party and will otherwise comply with all applicable laws (including the Data Protection Act 1998 and from 25 May 2018 the General Data Protection Regulation (GDPR). Please read our Privacy Policy for more detailed information.

14. Law and jurisdiction
These Terms of Use are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from them.

15. Modification of the Terms and Conditions
VisaHQ may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.


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